Knosite and Chatbase
Chatbase runs one AI agent for support and sales conversations across a website and other channels, with a helpdesk inbox for hand-offs.
Knosite is for a SaaS website. It answers from your pages, and Engage watches how someone reads those pages.
Facts
Side by side
Chatbase facts checked 15 October 2026 from Chatbase’s own pages, linked in each row. Knosite facts match our pricing page.
| Chatbase | Knosite | |
|---|---|---|
| Plans and monthly price | Hobby is $40 a month, or $32 a month billed yearly. Standard is $150 a month, or $120 a month billed yearly. Pro is $500 a month, or $400 a month billed yearly. Yearly billing is 20% off. Enterprise is custom. Hobby, Standard, and Pro each show a 7-day trial.Pricing | Starter is $25 a month, or $17.50 a month billed yearly, Growth is $50 a month, or $35 a month billed yearly, Pro is $100 a month, or $70 a month billed yearly. Yearly billing is 30% off. |
| What counts as an AI message | Chatbase charges per model request. A request costs 1, 2, 4, or 5 of Chatbase’s own units, depending on the model. If an action runs, the pricing FAQ says the agent can make a second request, so that reply costs twice the model’s rate. The monthly amount renews on the 1st, and unused monthly units do not carry over.Models · Pricing | One answer the assistant writes from your pages counts once, at the same rate. Greetings, questions it can’t answer and contact-form messages don’t count. Term taps, help tips and survey answers never count. |
| Free tier | The pricing page did not list a free plan on 15 October 2026. It starts at Hobby. Chatbase’s page for AI assistants, last updated 7 September 2026, says a Free plan at $0 exists. A Chatbase blog post lists that plan as 50 units a month, 1 member, and 1 MB of training content.Pricing · llm-info · Blog | Sign up and try the assistant in your dashboard with 20 free answers before you pay. |
| AI messages included | Hobby includes 700 a month, Standard 4,000, and Pro 15,000, in the units from the row above. The pricing page also lists a separate monthly test amount: 200, 500, and 1,000. Extra units that do not expire are $40 per 1,000.Pricing | Starter 2,500, Growth 6,000, Pro 15,000 a month. |
| Sites and pages | Chatbase does not publish a page count or a site count. Each of Hobby, Standard, and Pro includes 1 AI agent. Extra agents are $300 per agent per year on the yearly pricing view. Training size, measured as extracted text, is 10 MB on Hobby, 20 MB on Standard, and 40 MB on Pro. Seats are 2, 3, and 5 members.Pricing | Websites: Starter 1, Growth 2, Pro 5. Pages it learns: Starter 500, Growth 2,500, Pro 10,000. Team seats: Starter 2, Growth 5, Pro 10. |
| Install routes | A website widget, a WordPress plugin that takes an agent id, and a Shopify connection that adds the chat itself. Also Webflow, Wix, Framer, Bubble, Weebly, and Vercel. The same agent can run on email, phone, Slack, WhatsApp, Messenger, and Instagram.Integrations · WordPress | One script tag on any website, with steps for WordPress, Webflow, Shopify, Wix, Squarespace, Framer and Ghost. Packages for Next.js, React and Astro, and a CLI that adds it for you. |
| AI-agent setup | Chatbase documents a remote MCP server. You approve it in the browser. It is a Claude connector, and the docs also cover ChatGPT, Codex, and Cursor. The MCP page does not name a required plan. API access is marked included on Standard and Pro, and not included on Hobby.MCP · Pricing | A remote MCP server on every plan, with steps for Claude, Cursor, Copilot, Codex, ChatGPT, Gemini or Windsurf. The agent adds Knosite, sets up Engage and tests it on your site, showing you every change first. |
| Lead capture | The Collect Leads action can show a form in the chat, with up to three of name, email, and phone, or ask in the conversation and add custom fields such as company or budget. Email or phone has to be required. Leads can go to a webhook or an email.Collect Leads | The chat offers a short email form when it can’t answer a question and when a visitor asks for a person while nobody is online. What the visitor said in the chat and in surveys fills in what they need. |
| Lead scoring | Chatbase can ask qualifying questions, such as budget, inside Collect Leads. Its public docs do not describe a hot, warm, or nurture mark, or a written reason based on the whole visit.Collect Leads | Every engaged visitor is ranked hot, warm or nurture from the whole visit: chat, term taps, survey answers and buying clicks. A hot lead comes with a short summary and what tipped it. |
| Glossary, help tips, surveys | Chatbase documents satisfaction surveys inside its helpdesk. Its public docs do not describe tap-to-explain glossary terms, on-page help tips, or short surveys on the website itself.Helpdesk surveys | On every plan. Smart Terms explain a word with a tap, help tips sit beside the section being read, and surveys ask one to three questions in the chat. Smart Terms: Starter 30, Growth 150, Pro 500. Active surveys: Starter 3, Growth 10, Pro 50. |
| Branding removal | Removing the Chatbase name from the widget is an add-on, listed at $1,188 a year on the yearly pricing view. Enterprise lists white-labeling. Custom domains are an Enterprise add-on.Pricing · Workspace settings | Included on Growth and Pro. |
| Human handover | Standard and Pro include the Chatbase helpdesk inbox. Chatbase describes a handoff to a person with an AI summary and the full transcript.Pricing · llm-info | On every plan. Your team joins the chat live from the dashboard, with alerts in the browser or by email, and hands it back in one click. If nobody is online, the chat takes the visitor’s email. |
| Integrations | Shopify, Stripe, Slack, WhatsApp, Messenger, Instagram, email, phone, Zapier, Notion, and helpdesks such as Zendesk, Freshdesk, Gorgias, Help Scout, Intercom, Zoho Desk, HubSpot, and Salesforce. API access starts on Standard.llm-info · Pricing | Signed webhooks for new leads, hot leads, requests for a person and usage alerts, to Slack, a CRM, Zapier, Make or n8n. Connected tools: Starter 1, Growth 3, Pro 10. |
What Knosite adds
Knosite answers from your pages and links the pages it used. Engage adds Smart Terms, help tips, and micro-surveys on the page. A term such as SSO gets a dotted underline, and a tap explains it. That tap does not use an AI message. A help tip sits beside the section someone is reading. A survey asks one to three questions, such as team size, after a useful answer.
Knosite weighs the whole visit: the chat, the taps, the survey, and clicks such as starting a trial or booking a demo. A hot lead comes with a short reason. It can go to the team by email, and on to Slack, a CRM, or Zapier. You confirm every term, tip, and survey first. An AI agent can draft them. On Wix, Squarespace, and Framer, Knosite applies Engage from its side.
See how Engage works →Who it’s built for
Small B2B and SaaS teams with a marketing site. It fits when:
- Your pricing and product pages carry the buying decision, and you want to know who is close to buying, and why.
- You want visitors’ questions answered from your own pages, with links to the pages it used.
- You want an AI agent to set it up, with every change shown to you first.
Plans start at $25 a month, with one flat rate per AI message.
Switching
Ask Claude, Cursor, or ChatGPT to add Knosite, or paste one script tag. The same agent can set up Engage, and you see each change before it goes live.